Comsys announced that its application CList was awarded by CUSTOMER Magazine with the 2020 CUSTOMER Product of the Year Award.
CList is a product of Comsys that enhances the performance of outbound campaigns of the medium and large size contact centers. The application enables the planning and execution of sophisticated communication strategies and employs deep machine learning techniques to optimize the results of outbound campaigns.
The CUSTOMER Products of the Year Awards recognize vendors that are advancing the call center, CRM, and teleservices industries. The awards highlight products which enable companies to meet and exceed the expectations of their customers.
Spyros Karathanasis, Chief Technology Officer of Comsys, noted: “We are very pleased to receive the 2020 CUSTOMER Product of the Year Award. CList is an innovative application that enables contact centers to gain complete control of their outbound campaigns and achieve results unattainable with traditional dialing systems. We would like to thank CUSTOMER Magazine for recognizing our endeavors to enable omnichannel contact centers maximize their performance and improve customer engagement”.
To find more about CList please click here.