We are a leading provider of οmnichannel customer engagement solutions that assist companies deliver a unique customer experience and increase the efficiency of their contact center operation. We are active in the contact center industry for more than 15 years and we hold a track record of complex projects in outsourcing, financial services, telecommunications, and retail sectors. Our strategic partnerships with major technology vendors enable us to delivery our innovative interaction management and contact center optimization solutions.
We design and implement high-end customer engagement solutions for omnichannel contact centers. The three pillars of our portfolio are:
INTERACTION MANAGEMENT SOLUTIONS
Contact Centers, Workforce Management, Customer Self-service, Speech Analytics, NLU, Bots
CRM Integration, Digital Channels, Outbound Campaigns Management, Enterprise BI
Application Integration, Interaction Automation, Implementation & Consulting Services, Managed Services, Support & Maintenance
We deliver reliable and scalable solutions for contact centers of any size. Our customers range from national companies to multinationals with complex requirements.
Our journey began in 1989, just before Microsoft Office was launched and around the time Intel introduced 80486 microprocessor. Technology has come a long way since then and so have we.
Customer engagement never sleeps! Our customers rely on our solutions to serve their customers every minute of every day. We do not let them down; agility has deep roots in our culture. Every customer is our No 1 customer, and we always go the extra mile to help them deliver an amazing experience.
For us at Comsys, stable financial development is of paramount importance. Our corporate strategy focuses on achieving a healthy and sustainable business growth that underpins the long-term business relationships with our customers and partners.