CFront is a next generation solution that introduces emerging interaction channels, including WebRTC based video and web collaboration, and blends them with the traditional means of communication to your contact center.
Aspect Unified IP
Cisco Unified Contact Center Express (UCCX)
Cisco Unified Contact Center Enterprise (UCCE)
Cisco Customer Journey Platform (CJP)
CFront integrates seamlessly with all your existing Aspect or Cisco contact center, without requiring the installation of any plug-in. As far as the customer’s endpoint, it can be used on all major browsers without setup or preparation.
Help customers complete purchases, fill-in application forms, or set up accounts. Guide them securely in web pages, simplify complex online tasks and improve their experience.