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Back to our stories CLink achieved certified integration with SAP® applications
15 November, 2019 News

Comsys announced today that CLink (formerly known as CheckLink), the company’s customer relationship management middleware solution, has achieved certified integration with SAP® applications, providing contact centers the following benefits:

  • Increases the productivity of the agent workforce by presenting all data and interaction management functions in one screen.
  • Enables agents to service customers better because they do not have to switch applications in the effort to provide better customer service.
  • Operations managers can have a holistic view for major contact center performance metrics with the use of the monitoring and management administration console.

“We are pleased to announce that CLink attained this industry-recognized certification,” said Kostas Iatropoulos, Software Development Lead of Comsys. “Comsys is committed to delivering solutions that help contact centers increase agent productivity and provide a personalized, omnichannel customer experience. This certification provides evidence that CLink meets a series of rigorous criteria to ensure superior technical competency and seamless integration with SAP applications.”

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.
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