Meet Comsys

We help omnichannel contact centers transform the customer engagement

Meet Comsys

We are a leading provider of οmnichannel customer engagement solutions that help companies deliver a unique customer experience and increase the efficiency of their contact center operation. For over 15 years, we are active in the contact center industry and we hold a track record of complex projects in outsourcing, financial services, telecommunications, and retail.

It is in our DNA

Our passion is keeping customers satisfied! Within every line of code we write, behind every system we deploy, lives our commitment to great customer experience. The pursuit of excellence is simply in our DNA!

  • We constantly strive to improve our products, so that we empower organizations to achieve amazing customer experience.

  • We invest in our people's development because they fuel our innovative solutions and our business expansion.

  • Ethical business contact and sustainable growth are non-negotiable commitments towards our customers, partners, and society.

In contact centers, all around the world

We design and implement reliable and scalable products for contact centers of any size. Our customers range from national companies to multinationals with complex requirements.

Three decades of innovation

Our journey began in 1989, just before Microsoft Office was launched and around the time Intel introduced 80486 microprocessor. Technology has come a long way since then and so does Comsys.

1989

Comsys is founded as a software house for business applications.

1999

We expand our portfolio with solutions for the debt collection and telemarketing business.

2004

We start the collaboration with Aspect Software.

2008

We become the first Microsoft Unified Communications Partner in the region.

2010

CMate, our application suite for contact centers is released.

2012

Our first installation, based on CLink our innovative middleware for CTI integration, is completed.

2013

CList, our outbound campaigns management product is released.

2014

Aspect Software becomes a distributor of CLink.

2016

We start the collaboration with Cisco.

2017

We introduce CCube for Actionable Business Intelligence.

2018

We expand our products portfolio with CFront for Digital Channels.

2019

We celebrated our 30th Anniversary with a new brand identity and website.

Doing business with Comsys

Customer engagement never sleeps! Our customers rely on our solutions to serve their customers every minute of every hour or every day. We do not let them down; agility has deep roots in our culture. Every customer is our No 1 customer, and we always go the extra mile to help them deliver an amazing experience.

Committed to robust and durable growth

For us at Comsys, stable financial development is of paramount importance. Our corporate strategy focuses on achieving a healthy and sustainable business growth that guarantees our long-term business relationships with our customers and partners.

  • 116%

    116%

    Revenue growth during the last five years
  • 22

    22

    Countries we support customers
  • 80

    80

    Contact center installations
  • 18,000

    18,000

    Agent seats supported