Meet Comsys

We transform the customer experience with our breakthrough contact center technology

We are a global leader in customer engagement technology that helps organizations in more than 20 countries to take customer experience to new heights. Through our omnichannel solutions, we dramatically improve the customer journey and increase the efficiency of the contact center operation. Founded in 1989, we live by a set of customer-focused values that guide our relationship with our clients and partners.

It is in our DNA

Our passion is Keeping Customers Satisfied! Within every line of code we write, behind every system we deploy, lives our commitment to great customer experience. The pursuit of excellence is simply in our DNA!

  • We constantly strive to improve our solutions, so that you offer customer engagement technology that empower organizations to achieve amazing customer experience.

  • We invest in our people's development because their endeavors fuel our cutting-edge technology and our business expansion.

  • Ethical business contact and sustainable growth are non-negotiable commitments towards our customers, partners, and society.

In contact centers, all around the world

We design and implement reliable and scalable, contact engagement solutions for small and large organizations. Our customers range from national players to customer engagement centers with sites in many countries and extremely complicated requirements.

Three decades of innovation

Our journey began about 30 years ago, a few months before Microsoft Office was launched and around the time Intel introduced 80486 microprocessor. Technology has come a long way since then and so does Comsys.

2005

1989

Comsys is founded as a software house for vertical market applications.

1999

Our service portfolio is expanded with solutions for the outbound dialing collections and telemarketing business.

2004

We start the collaboration with Aspect Software, one of the leaders in contact center solutions.

2008

We become the first Microsoft Unified Communications Partner in the region.

2010

CMate, our application suite for contact centers is released.

2012

Our first installation based on CLink our innovative middleware for CTI integration, is deployed.

2013

CList, our campaign management product is released.

2014

Aspect Software becomes the distribution of CLink.

2016

We start the collaboration with Cisco.

2017

We introduce CCube for Actionable Business Intelligence.

2018

We expand our solutions portfolio with CFront for Web Engagement.

Doing business with Comsys

Customer engagement never sleeps! Our customers rely on our solutions to serve their customers every minute of every hour or every day. We do not let them down, agility and flexibility is rooted deep in our culture. Every customer is our No 1 customer and we always go the extra mile to empower them to deliver an amazing experience.

Committed to robust and durable growth

For us at Comsys, stable financial development is of paramount importance. Every element of our corporate strategy focuses on achieving healthy and sustainable business growth that guarantees our long-term business relationships with our customers and partners.

  • 19%

    Average growth rate in the last 5 years

  • 22

    Countries we support customers

  • 80

    Contact center installations

  • 18,000

    Agent seats supported