Customer experience is very important for any business that strives to maintain a competitive advantage. At Comsys, we provide the contact center technology that enables organizations to deliver superior customer engagement. In addition, we offer applications that empower the efficient operation of contact centers.
The portfolio of our Contact Center solutions meets the needs of small, mid-size, and large contact centers, on-premise and on the cloud. We are a one-stop-shop for digital customer experience because we offer the infrastructure, the solutions, the implementation services, and finally the support and maintenance.
Every contact center is unique. The market sector, the strategic objectives, and the business operation of a company are factors that affect the selection of the most suitable technology solution. The expertise we have acquired developing projects in a range of industries helps us understand the challenges each business faces and deliver the “right” contact center solution.
Our contact center solutions are powered by the technologies of Cisco and Alvaria (former Aspect Software). Both companies are recognized by Gartner, as leaders and visionaries of the Contact Center Infrastructure industry. Their multi-awarded solutions improve the customer experience and elevate the productivity of contact centers.
We have developed innovative applications that enhance the capabilities of Cisco and Alvaria contact center solutions. Our applications improve interaction management and optimize the operation of the contact center.
Our accredited and seasoned engineers support your organization 24/7, ensuring that whatever the challenge, we will be available to offer our services.