Partnering with Aspect Software, Comsys offers CXP Pro, a leading interactive voice response (IVR) and omnichannel self-service solution. CXP Pro enables businesses to greatly improve customer experience and offer personalized service, without communication ever reaching an agent.
CXP Pro offers dynamic personalization capabilities and interactive customer engagement across multiple channels.
Protect your investment and secure the longevity of your contact center applications. CXP Pro is platform-agnostic and it can work with more than 30 IVR systems including of course all the leading ones.
Integrated analytics pertain to a wide range of important parameters, such as user behavior, application performance, and successful troubleshooting rates, contributing to an improved ROI. Your business can now make strategic decisions by avoiding the cost and hassle of generic reporting tools.
