We are a leading provider of omnichannel contact center solutions. At Comsys, we assist companies in transforming their business with intelligent real-time automations that simplify business complexity and offer unique communication experiences for their customers and employees. As an agile company with an entrepreneurial culture, we are attentive to the needs of our clients, and we focus on pursuing innovation to problem-solving.
Our commitment to product, and services quality, combined with in-depth business and technological know-how, is key to our ongoing success. We turn client goals into measurable results with over thirty years of experience as a solution and engineering-oriented provider. We support customers in more than twenty countries. Our proven track record of cutting-edge solutions empowers organizations to transform their customer experience and improve the effectiveness of their contact centers’ operations.
Aiming to create value for our customers, partners, and employees, we systematically follow market trends, ICT innovations, and emerging technologies to form a concrete business strategy.
We design and implement digital customer engagement solutions for organizations of any size
Comsys was founded as a software house to provide the market with various line-of-business applications.
Strategic collaboration with Delta Informatics for the introduction of Platinum SQL to the local market.
Implemented the first outbound dialing automation solution for the debt collection for Citibank Greece.
Started the business collaboration with Aspect Software.
Comsys became the first Microsoft Unified Communications certified partner in the region.
CMate, an application suite for enhancing various contact center capabilities, is released.
CLink, an innovative middleware for CTI integration, is completed and deployed to customers worldwide.
CList, the outbound list campaign management, is launched.
Agreement with Aspect Software for the worldwide distribution of CLink.
Comsys started the collaboration with Cisco for the omnichannel contact center marketspace.
Another specialized platform for the contact center is released. CCube, an actionable BI for the enterprise contact centers.
Expanded product portfolio with CFront, a suite of applications for digital channel management.
Hermes, a next-generation low-no code application development platform, is generally available.
Elikonos II SICAR invested in Comsys for a minority stake.
Introduced CFront Assistant, an AI-powered digital assistant with NLP capabilities.
Since 1989 in the ICT market, 18+ years in the Digital Customer Experience and Contact Center market
95+ unique customers in 22 countries
Over 38K licenses under support