Since 1989, Comsys S.A. has held a significant position in the Greek IT market, contributing to the modernization and digital transformation of enterprises and organizations of every size. The company is focused on developing complex software systems and implementing solutions for the multi-channel contact center market.
As a leading provider of enterprise software application development and contact center solutions, we aim to expand further our business in the international markets.
We aim to develop enterprise solutions using emerging technologies and AI-enhanced automation to digitally transform business needs and add value to our customers’ business outcomes. Our long-standing business relationship with market stakeholders like customers and prominent vendors guarantees our reliability and the foundation of our success.
We are driven by three core values: Trustworthiness, Ethical Business Practices, and Dedication to Excellence.
We are trustworthy to our customers, partners, and people, as we honor our long-term commitment to business relationships.
We are firm believers in ethical business contact; our decisions, practices, and actions are motivated by the utmost value of doing business with morality.
We are committed to high-quality standards for the complete spectrum of internal and customer-facing processes and activities.
Milestones
1989
Comsys was established as a software house, delivering specialized line-of-business applications to the market.
1997
Strategic partnership with Delta Informatics to introduce Platinum SQL to the local market.
1999
Pioneered the first outbound dialing automation solution for debt collection at Citibank Greece.
2004
Started the business partnership with Aspect Software and developed successfully the Greek outbound dialing market.
2008
Comsys was the first Microsoft Unified Communications certified partner in the EMEA region.
2010
CMate, an application suite for enhancing various contact center capabilities, was released.
2012
A middleware for CTI integration is completed and deployed to customers worldwide.
2013
CList, the outbound list campaign management, was launched.
2014
Signed a contract with Aspect Software for the global distribution of CLink.
2016
Comsys started a partnership with Cisco for the omnichannel contact center market space.
2017
Introduced CCube, a specialized business intelligence platform tailored for enterprise contact centers.
2018
Diversified our product portfolio with CFront, an extensive suite of applications designed for managing digital channels.
2021
Hermes, our AI-powered Low-code enterprise application development platform, was generally available.
2021
Elikonos II SICAR invested strategically in Comsys, acquiring a minority stake.
2022
Introduced CFront Assistant, a Conversational AI Intelligent Virtual Assistant with natural language processing and understanding (NLP/NLU) capabilities
2024
Two flagship products have been rebranded: Hermes is now Jaggle, and CFront Assistant has been renamed MAILOW. These changes, along with enhanced functionality, have improved product awareness and market communication.
1989
Comsys was established as a software house, delivering specialized line-of-business applications to the market.
1997
Strategic partnership with Delta Informatics to introduce Platinum SQL to the local market.
1999
Pioneered the first outbound dialing automation solution for debt collection at Citibank Greece.
2004
Started the business partnership with Aspect Software and developed successfully the Greek outbound dialing market.
2008
Comsys was the first Microsoft Unified Communications certified partner in the EMEA region.
2010
CMate, an application suite for enhancing various contact center capabilities, was released.
2012
A middleware for CTI integration is completed and deployed to customers worldwide.
2013
CList, the outbound list campaign management, was launched.
2014
Signed a contract with Aspect Software for the global distribution of CLink.
2016
Comsys started a partnership with Cisco for the omnichannel contact center market space.
2017
Introduced CCube, a specialized business intelligence platform tailored for enterprise contact centers.
2018
Diversified our product portfolio with CFront, an extensive suite of applications designed for managing digital channels.
2021
Hermes, our AI-powered Low-code enterprise application development platform, was generally available.
2021
Elikonos II SICAR invested strategically in Comsys, acquiring a minority stake.
2022
Introduced CFront Assistant, a Conversational AI Intelligent Virtual Assistant with natural language processing and understanding (NLP/NLU) capabilities
2024
Two flagship products have been rebranded: Hermes is now Jaggle, and CFront Assistant has been renamed MAILOW. These changes, along with enhanced functionality, have improved product awareness and market communication.
1989
Comsys was established as a software house, delivering specialized line-of-business applications to the market.
1997
Strategic partnership with Delta Informatics to introduce Platinum SQL to the local market.
1999
Pioneered the first outbound dialing automation solution for debt collection at Citibank Greece.
2004
Started the business partnership with Aspect Software and developed successfully the Greek outbound dialing market.
2008
Comsys was the first Microsoft Unified Communications certified partner in the EMEA region.
2010
CMate, an application suite for enhancing various contact center capabilities, was released.
2012
A middleware for CTI integration is completed and deployed to customers worldwide.
2013
CList, the outbound list campaign management, was launched.
2014
Signed a contract with Aspect Software for the global distribution of CLink.
2016
Comsys started a partnership with Cisco for the omnichannel contact center market space.
2017
Introduced CCube, a specialized business intelligence platform tailored for enterprise contact centers.
2018
Diversified our product portfolio with CFront, an extensive suite of applications designed for managing digital channels.
2021
Hermes, our AI-powered Low-code enterprise application development platform, was generally available.
2021
Elikonos II SICAR invested strategically in Comsys, acquiring a minority stake.
2022
Introduced CFront Assistant, a Conversational AI Intelligent Virtual Assistant with natural language processing and understanding (NLP/NLU) capabilities
2024
Two flagship products have been rebranded: Hermes is now Jaggle, and CFront Assistant has been renamed MAILOW. These changes, along with enhanced functionality, have improved product awareness and market communication.
We drive business transformation for organizations of all sizes, optimizing their operations using emerging technologies.
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