Imagine what it would be like for a company to have a world-class IT team catering for the technology of their contact center. This is exactly what our Managed Services offer, backed by our certified team of IT experts and more than a decade of experience.
At Comsys, we have delivered complex contact center projects, meeting some very demanding requirements for performance, scalability, and security.
Hence, we have the resources, experience, and know-how to manage effectively the infrastructure of contact centers. Our Managed Services portfolio includes:
The main advantages that our Managed Services offer are summarized below:
We offer a flexible pricing model that adjusts to our customers’ requirements and provides predictable spending. As a result, we enable them to control efficiently the cost of managing their contact center infrastructure.
We are an expert in contact centers and we help companies mitigate risks in areas such as technology, compliance, and security. Our Managed Services ensure that their infrastructure receives constant monitoring, management, and updates, reducing the danger of cyberattacks and data breaches.
We have a deep knowledge of technology, industry’s best practices and standing policies. We combine them all to ensure that our customers’ IT runs without availability, performance, and productivity issues.
Our experienced and certified personnel are available 24/7/365 for any IT problem or question our customers may have. Their contact center needs to run smoothly at all times, and our engineers are always by their side.