Your AI Partner for Effortless Conversations and Smarter Customer Service!
Mailow is a low-code conversational AI platform designed to create speech and text-based digital bots to automate customer interactions and provide efficient customer service. Mailow’s capabilities enable employees to access information from internal systems and knowledge from large quantities of unstructured data through human-like interfaces (K-RAG).
Offers speech-to-text and text-to-speech for many languages. Supports currencies, dates, and platforms like Facebook Messenger, Slack, Alexa, and Google Assistant
An open and extensible NLP engine interface for applications capable of parsing complex text or voice messages into structured data
Assist developers in embedding the ability to hear, speak, see, search, understand, and advance decision-making into applications.
Allows software developers to embed IVAs with fast, consistent and accurate answers into any messaging platform, application, device or channel
Microsoft Azure Conversational Language Understanding
IBM Watson X Assistant
Google Dialogflow
Facebook Wit.ai
Azure Speech
IBM Watson X Assistant
OpenAI ChatGPT
Redis
Pinecone
Qdrant
OpenAI Embeddings API
Intelligent Chatbot Mr. O is used by OPAP store representatives. Automatically authenticates store representatives and gathers necessary information for providing answers and information in various forms. The bot transfers the conversation with complete context to live agents when needed
An intelligent Virtual Assistant, with NLP, automates user authentication and hands over the conversation to a live agent with the call context. Additionally, the assistant ensures that frequently asked topics regarding debt, account balance, and payment deadlines payments are answered automatically.
Classify approx. 4.000 emails/ day according to category and urgency. CFront Assistant utilizes attachments (.pdf, Word, scanned handwritten letters) for intent and entity extraction. Integrated with SAP ERP, Billing, and other back office systems; skill-based route the unclassified emails to back office personnel for manual processing.
A full-fledged voice and text-based digital assistant with NLP/NLU capabilities. Cosmote e-value expands on the capabilities of CFront Assistant to serve clients from various sectors.